Hello az, welcome to the Webroot Community!

 

When do you see this error?  Upon bootup of the computer?  Only when you open a browser?  Other?

 

Does the error provide the name of the missing required file?  It would help us to know what the file is.

 

Is the pop up a normal Windows error message or does it look different?

 

If you close the error (preferably with the x at the top right if you can) are you able to proceed and use your web browser?

 

I am sorry for so many questions, but there are so many error messages from so many sources that we need just a bit more information to proceed.

 

Thanks!

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