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Has anyone had "web console" from GS take complete control of your webroot security and computer?

  • May 15, 2015
  • 1 reply
  • 5 views

Have you had "web console" from Geek Squad take complete control of your webroot security and computer. I am under a user plan with them for fixing and removing any virus that the machine picks up. Is that a good thing or bad thing?
Thank you for your help.

1 reply

Ssherjj
Moderator
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  • Moderator
  • May 15, 2015
Hello computer33,
 
Welcome to the Webroot Community,
 
If you have a Geek Squad subscription then yes these certified Geek Squad Support is great to have if you have any problems
 
Here is there Website if you haven't checked it out. http://www.webroot.com/us/en/home/products/geeksquad-dl
 
There is a place to ask questions and look around. I've have GS support before and they have helped me alot by remotely taking over my PC.. If you have paid for this service then yes it's good to have.
 
Hope this helps to answer your question and feel free to look around the Forum for we are a friendly bunch and we can also assist with any questions you may have.
 
 
Kind Regards,