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how do i fix this? updated java the other day. this had never happened before. system restored to prior to update but same error persists

  • February 17, 2019
  • 1 reply
  • 16 views
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Task Failed on Startup

code:
Task #1 
   |
   +--Step #4

error: please refer to system administrator

Recommendation Summary
code:
 failure
An application error occurred on the portal.
The portal by default prevents the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.
code:
 recommendation
The detailed error message can be viewed by accessing the portal using a browser on the local machine.
To enable the details of this specific error message to be viewable on remote machines, please create a system environment variable named PT_REMOTE_ERR and set it to 'true'.
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    1 reply

    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • February 17, 2019
    Hi rpeters

    Do you believe that your issue in any way related to or caused by Webroot products, i.e., WRSA, etc?

    If not then you are most likely in the wrong place looking for assistance/help as this is a Webrrot forum and we really only deal with Webroot-related issues.

    If you do believe that Webroot products are some how involved then please Open a Support Ticket to notify the Support Team of the issue and hopefully they can assist.

    Regards, Baldrick
    Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
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