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By Sabelline Chicot Posted on July 31 2014
IT departments always used to be the butt of jokes. Perhaps this was because being nerdy and geeky wasn't hip and cool until social media took the world by storm and made multimillionaires out of self-confessed geeks like Facebook's founder Mark Zuckerberg and Twitter co-founder Biz Stone.
Technology firms like Apple and Google are partly responsible for making consumer IT cool, but the IT department is still often viewed as an impenetrable world only inhabited by geeks and boffins that are often arrogant, rude and obstructive.
IT needs a PR makeover and this is probably the first and most important challenge that any IT professional has to contend with. Its consequences are far reaching. Not only is it hard to recruit good staff into IT, but the relationship with the rest of the business and employees can be strained, which doesn't help with job satisfaction or prospects.
So how can you alleviate the challenges faced by your team?
betanews/ full article here/ http://betanews.com/2014/07/31/how-to-overcome-the-main-challenges-faced-by-it-departments/