The Microsoft 365 online productivity suite experienced multiple outage issues throughout the last two days, with users reporting that they couldn't access their mailboxes through multiple protocols.
Furthermore, some user reports also mentioned slow e-mail sending and receiving (with more than 3-hour delays), missing e-mails, as well as sending or receiving multiple repeated e-mails at one time.
Microsoft 365 is a software offering that bundles Office 365, Windows 10, and EMS (short for Enterprise Mobility + Security), which in Microsoft's vision provides customers with an easy way of enjoying a secure and easy to manage online productivity platform.
Being an online platform comes with its downsides, one of them being the fact that issues affecting one of the services offered as a cloud product will be experienced by all customers.
On January 24 at 1:53 AM, the official Microsoft Twitter account which delivers updates on Microsoft 365 service incidents tweeted the following:
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