Answer
page poped up and locked my computer
my computer had a page come up. it said FBI has locked your computer and if i get a green dot credit card (its a temp. card like the visa.gift card.)and pay 300.00 within 12 hours it will be unlocked otherwise i could face charges. i first ran webroot and my computer unlocked. i am a novice computer guy and did not go on any sites or use any language that is bad. does any one know if its real ? their were no numbers to call just said to pay 300.00 fine.
Best answer by Rakanisheu Retired
Do not pay that money under any circumstances, its a well known scam. I dont have any scan logs or information from your PC so I cant give any specific instructions. If you call our support line we can get this removed. If you are not in the US reply and I can give you other numbers to call.
US support:
Call 1-866-612-4227
M-F 7am?6pm MT
US support:
Call 1-866-612-4227
M-F 7am?6pm MT
Stuff like this is invariably fake. The FBI has investigative powers only they cannot levy penalties on their own (due process etc.)
Do not pay that money under any circumstances, its a well known scam. I dont have any scan logs or information from your PC so I cant give any specific instructions. If you call our support line we can get this removed. If you are not in the US reply and I can give you other numbers to call.
US support:
Call 1-866-612-4227
M-F 7am?6pm MT
US support:
Call 1-866-612-4227
M-F 7am?6pm MT
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