David Harley | June 19, 2014

 

Surprisingly enough, given the years I’ve put in documenting and offering advice on tech support scams, I don’t spend a lot of time talking to the scammers, even though I’ve had many of those calls over the years.

In fact, these days I generally say something rude and put the phone down. Not so long ago, I’d try to string them along for a while just to see what tricks they’d use to persuade me

1. that they knew something about the PC I was using
   
2. that I needed to pay them to help me with some mythical problem like a virus.

And, in fact, I have a long string of articles on ESET’s blog site and elsewhere that are intended to recognize common ploys and explain how those tricks work.

 

 

 

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