Skip to main content

trying to login and won't take security code-- is there a trick?

  • June 16, 2020
  • 1 reply
  • 63 views

I have tried to login numerous times and when it asks for the security code it won't take it.it used to ask for 1st & 3rd or 2nd & 4th, or something like that. Now it just asks for the code and then denies me. I changed the code then it wouldn’t take that code.

This topic has been closed for replies.

1 reply

Forum|alt.badge.img+20
  • Retired Webrooter
  • June 16, 2020

Hey there @tinabeena21 ,

Sounds like you’ve entered a frustrating loop - I’m sorry to hear that you’re having so much difficulty!

Since no one on the community forums can look into the back-end, you’ll have to contact our SUPPORT TEAM for assistance with this. Please let me know how that conversation goes!

-Keenan