Hi deguiret and welcome to the Community,

 

When Apps won’t run there are several places you can check Webroot’s settings.

 

For example let’s say Mozilla Firefox will not run.

 

 

This article will describe how to manage active connections:

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C4_Firewall/CH4c_ManagingActiveConnec...

 

 

So, in the Firefox example you would select Allow for the application Firefox.

 

If that does not fix it you can check further.

 

 

You can also check to see if the application is Allowed or Denied in the Identity Protection section:

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C6_IDProtection/CH6c_ManagingProtectedApps.htm

 

 

You can check in Utilities> System Control> Control Active Processes and check for Allow/Block status

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C10_SystemControl/CH10b_ControllingProcesses.htm

 

 

So, have a look and let us know if you need additional assistance,

 

Dave

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