I signed up for an account with my e-mail address and a password.IT keeps saying login failed. WHY??

  • 26 August 2015
  • 1 reply

why can't I sign in to my newn account?

1 reply

Userlevel 7
Hello Pattez, welcome to the Community!
When it tells you login failed, as long as you are positive that you entered your email address correclty when you set up the account, then possible there is an issue with the password.  Is your caps lock button on now?  Might it have been on when you created the password?
You can try to reset the password HERE.  
I hope this helps!