Is it possible for the secure anywhere software is preventing me connecting to my origin account?

  • 24 January 2015
  • 1 reply

I didnt notice at first but I think Webroot is preventing me from accessing an online gamer profile from origin. I need to access this in order to download a patch so that the gameplay of a certain game will improve. Any insight would be greatly appreciated.

1 reply

Userlevel 7
Hi ImRicharded
Welcome to the Community Forums.
It is possible but what we need to know is how you know or what makes you believe that this is the case? Are you unable to run a specific app or is your access via a web browser the problem.  The potential solution will depend on the answer to these questions, so if yo uwould let us know we can look to provide more specific guidance re. a resolution for you.
Many thanks in anticipation.
Regards, Baldrick