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Anyone heard of Sapporoworks or a BlackJumboDog Program?

  • July 3, 2015
  • 1 reply
  • 30 views

i think these two are related to a phishing scheme wherein they steal your credit card into and use it to obtain cash in under $40 increments up to about $500.  I think i got it from purchasing an application from CleverBridge.com to bluetooth my computer to my TV.  if anyone has more informaton on this program, i   would be very interested in knowing how to insure that i have removed all components of these files
Lynette

1 reply

Ssherjj
Moderator
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  • Moderator
  • July 7, 2015
Hello @,
 
Welcome to the Webroot Community,
 

If you feel threaten or uneasy about this and you have done a Webroot scan , it would be best to contact the support team and have them take a look for you.
 
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
 
I would advise creating a ticket first so they can gather logs and determine if a callback is necessary to resolve this for you.

Kind Regards