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Trying to wake up WR extension in Firefox - WR login popup rejects the correct registered WB email -

message at bottom of window = "unknown emailaddress"  but I know that I am using the correct address

which allows me to log onto https://my.webrootanywhere.com/default.aspx?a=b.

 

What's going on?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
Hello ? 

 

Welcome to the Webroot Community. 

 

Please review the following two threads, and please get back to us if you need further clarification or advice.

 

Thank you. 

 

 https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/WR-icon-on-firefox-toolbar-says-unknown-e-mail-address-when/m-p/245496#M8681     

 

 https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/Password-Manager-Doesn-t-recognize-email-address/td-p/14968

 

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