Answer
computer name change
If I change the name of my computer should i uninstall webroot and reinstall?
Best answer by Baldrick
Hi therookiez
As promised I gave this a try and there was no issue using or running WSA on the renamed computer...all behaved as per nornal/as expected.
However, one thingthat I do note is that in the web console after the name chnage I had two entries for the same computer; one for the old name and one for the new. So it looks like WSA registers the new name as a new entry in the console. Therefore I suspect that if one decides to keep the new name one should deactivate the old name/reference (which is done as per these instructions).
However, this I did not try but can see no reason as to why it would cause a problem as the computer would by now be recognised by the new name/new entry in the console.
Well, I hope that the above provides further assistance.
Regards, Baldrick
As promised I gave this a try and there was no issue using or running WSA on the renamed computer...all behaved as per nornal/as expected.
However, one thingthat I do note is that in the web console after the name chnage I had two entries for the same computer; one for the old name and one for the new. So it looks like WSA registers the new name as a new entry in the console. Therefore I suspect that if one decides to keep the new name one should deactivate the old name/reference (which is done as per these instructions).
However, this I did not try but can see no reason as to why it would cause a problem as the computer would by now be recognised by the new name/new entry in the console.
Well, I hope that the above provides further assistance.
Regards, Baldrick
Hi therookiez
Welcome to the Community Forums.
Now that is a good question...not come across that one before. As far as I am aware there is no need to uninstall/reinstall WSA if you do that as whether you can use WSA on your system is conditioned primarily on your keycode and not your compteur's name.
It may cause some confusion in the web console as that uses your computer's name to identify protected computer...but in that case I would guess that WSA will resynchronise this as and when WSA communicates with the Cloud.
If I have some time today I may well try this to see what the effects are, and if I do I will try to post back and let you know.
Hope that helps?
Regards, Baldrick
Welcome to the Community Forums.
Now that is a good question...not come across that one before. As far as I am aware there is no need to uninstall/reinstall WSA if you do that as whether you can use WSA on your system is conditioned primarily on your keycode and not your compteur's name.
It may cause some confusion in the web console as that uses your computer's name to identify protected computer...but in that case I would guess that WSA will resynchronise this as and when WSA communicates with the Cloud.
If I have some time today I may well try this to see what the effects are, and if I do I will try to post back and let you know.
Hope that helps?
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
Hi therookiez
As promised I gave this a try and there was no issue using or running WSA on the renamed computer...all behaved as per nornal/as expected.
However, one thingthat I do note is that in the web console after the name chnage I had two entries for the same computer; one for the old name and one for the new. So it looks like WSA registers the new name as a new entry in the console. Therefore I suspect that if one decides to keep the new name one should deactivate the old name/reference (which is done as per these instructions).
However, this I did not try but can see no reason as to why it would cause a problem as the computer would by now be recognised by the new name/new entry in the console.
Well, I hope that the above provides further assistance.
Regards, Baldrick
As promised I gave this a try and there was no issue using or running WSA on the renamed computer...all behaved as per nornal/as expected.
However, one thingthat I do note is that in the web console after the name chnage I had two entries for the same computer; one for the old name and one for the new. So it looks like WSA registers the new name as a new entry in the console. Therefore I suspect that if one decides to keep the new name one should deactivate the old name/reference (which is done as per these instructions).
However, this I did not try but can see no reason as to why it would cause a problem as the computer would by now be recognised by the new name/new entry in the console.
Well, I hope that the above provides further assistance.
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.