Skip to main content
To Customer Support To Customer Support
I bought a new keycode and activated it on all 3 of my computers, which all 3 said was successful, but at the console it still only shows 2 of the 3 computers as protected
Hello nora2535,

 

Welcome to the Webroot Community,

 

Would you do a scan of Webroot and then reboot your computer? Then check your Account Console.

 

Please let us know...
Yes, I have done a couple of scans since activating the key and just rebooted, but still Account Console only shows the other 2 computers as protected, and not this one.

This one is an HP Spectre x360 if that makes any difference...

 
Oops, my bad, it was actually a different computer that was not showing up as protected, not this one.  I rebooted that one and now it does show up as protected, thanks!
You are most welcome nora2635! ;)

 

Have a great weekend! 

Reply


Terms & Conditions