Hello tal132,

 

Welcome to the Webroot Community,

 

Not sure if Webroot would be blocking this or not. I would say not.

 

I would suggest to install Windows 10 by using this tool https://www.microsoft.com/en-ca/software-download/windows10 and upgrade using it instead of going through Windows Update if that's where you are trying to obtain it from?

 

Here is an additional link.

http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

 

Otherwise if you are concerned that Webroot could be blocking Windows 10 or causing these errors then please Submit a Support Ticket and they can check this out for you.

 

Hope this helps?

 

 

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