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How do I download files from my email such as my resume? I get a message that states I can not download due to security protection on my computer.

 

Also, is there any way I can restore/recover files that have been damaged on my computer after they were encrypted during a virus.
Hello and Welcome to the Webroot Community!

 

It's best if you Submit a Support Ticket and they can see what is going on and help you and please don't use any other Anti-Malware cleaners as this could cause more problems for the Support Agent to help you!

 

Thanks,

 

Daniel 😉

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