Hello ladd101.

 

Welcome to the Community Forum,

 

The browser-redirecting application, dregol.com, employs a deceptive free software marketing method called 'bundling' to infiltrate Internet browsers (Internet Explorer, Google Chrome, Mozilla Firefox, and Safari). Bundling is a way to distribute applications together with other software, and therefore, dragol.com usually infiltrates systems during download of free software from freeware download websites. Once installed, this rogue application assigns the browser default search engine, new tab URL, and homepage settings to dragol.com. Furthermore, several applications called 'helper objects' are installed together with this browser hijacker and prevent users from reverting these changes. 

 

What you are seeing and describing sounds like it may be what we on the Community refer to as a PUA. (Potentially Unwanted Application) These are very annoying at best in that they cause pop-us, redirect your browser home page, and other behavior that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools.. but they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.

 

WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behavior that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see THIS LINK for more information regarding Webroot's stance on these annoying programs.

 

For those that are not detected by WSA, please see this KB Article. It has some easy to follow directions on locating and removing PUA's. You may also want to submit a Trouble Ticket, especially if you cannot remove it easily from the directions in the KB Article.

 

For those that ARE detected by WSA, but cannot be removed automatically, you can submit a Trouble Ticket.  Webroot Support will help you get these annoying 'crapware' off your computer at no extra charge, and the additional examples may help to better automatic removal of that particular PUA for all users in the future.

 

Note: After you can remove dregoi.com from the Add Remove Programs found in the Control Panel then you can also reset your home page in your browser or browsers. And check your browser and remove any dregoi.com related plug ins. If you need help doing this then please let me know what browser you are using.

 

Hope this helps,

 

Kind Regards,

 

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To uninstall Dregol virus you can use manual way. This topic contains detailed instructions to help you. If this way is difficult, you may use the more easy automatic method <url snipped as reference to 3rd party malware removal sites/instructions within the Forums is contrary to Community Guidelines>  Good luck!

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