hi this is my first time posting here and this is a small problem that i hope to find help with here...i cant view any video clips from any web site ( facebook, my isp home page etc )
this has been going on since i have installed webroot....the product itself is outstaning for the way it functions and i would hate to delete it just so i can whatc video clips agan ... is there a fix for this
Thanks in advance for y'alls time and effort in this matter
Chuck B
Answer
ever since I have installed webroot on my computers I have not been able to view video clips
Best answer by Dermot7
Some have reported fixing this by checking using software rendering in Internet Options> Advanced Options. And reboot.
Hi ChuckB
Welcome to the Community Forums.
Would you advise as to whether you are using a specifica application to view the video clips or itf these are just the ones that are embedded in a web page, i.e., as one can get over at YouTube?
Many thanks in advance.
Regards, Baldrick
Welcome to the Community Forums.
Would you advise as to whether you are using a specifica application to view the video clips or itf these are just the ones that are embedded in a web page, i.e., as one can get over at YouTube?
Many thanks in advance.
Regards, Baldrick
I agree with Ellesmer, that would be worth trying. BTW what browser(s) do you use?
Nice one, ChuckB...we await your update...;)
well guys i hate to say this but that didnt work....i'm still getting a green screen where the video should be
+3Some have reported fixing this by checking using software rendering in Internet Options> Advanced Options. And reboot.
+3You're welcome,glad to help ChuckB 😃
+56May I ask what version of WSA you have so I can move it to the correct forum! http://www.webroot.com/us/en/home/products/compare
Thanks,
Daniel 😉
Thanks,
Daniel 😉
it just says webroot secure anywhere advanced security for pc mac and mobile devices ...3 devices
+56Have a look here to find out what your version is: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C12_MyAccount/CH11a_ViewingAccount.htm
And from the picture below!
Thanks,
Daniel ;)
And from the picture below!
Thanks,
Daniel ;)
+56I think you have Internet Security Plus for 3 devices? Am I right? 😃 As I have Internet Security Complete good for 5 devices.
Thanks,
Daniel 😉
Thanks,
Daniel 😉
+56No worries we are a friendly bunch and stop by anytime!
Cheers,
Daniel 😉
Cheers,
Daniel 😉
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