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I renewed and activated my new keycode. My account now has a yellow yield sign and it is red. Yellow alert next to "MY ACCOUNT" Please advise.
Hello tonyd317

 

Welcome toi the Webroot Community,

 

Please have a look here http://live.webrootanywhere.com/content/582/Viewing-Protection-Statuses

 

Red means -One or more critical items require your intervention.

 

Could you please try re-entering the keycode (click on gear cog beside My Account on interface), click "Activate", Reboot, and let us know if that helps.

 

Thanks!

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