how do I install webroot to my second computer

  • 23 February 2016
  • 5 replies

Have webroot valid for 3 pcs. How do I install on second, webroot was bought through Best Buy

5 replies

Userlevel 7
Badge +62
Hello pam4,
Welcome to the Webroot Community,
Please follow the steps closely!
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for the install to make sure it works correctly
  • Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot
Please let us know if that resolves your issue?
No it tells me my key code is invalid.
Userlevel 7
Badge +62
Hi pam4,
Sorry to hear you are having this issue. Did you purchase from Best Buy recently? Are you using the same keycode as your first computer? Is this a renewal or a new purchase?
I purchased this from Best Buy with my laptop in 2009, I think, and renew automatically each year. This is the first time I have tried to install it on a second PC. I am using the keycode I found on the 'My Account' page for Webroot on my laptop.
Userlevel 7
Badge +56
It's best to contact Best Buy Directly and they will help you:
Daniel 😉