Skip to main content
To Customer Support To Customer Support
MY 2d computer has antivirus with spy sweeper.  Do I have to delete that before I can Put Webroot secure anywhere on (as second computer)

 
Hello and Welcome to the Webroot Community!

 

Yes you must remove the older Webroot Product before installing WSA: https://community.webroot.com/t5/Webroot-Legacy-Products-2011-and/Uninstalling-older-Webroot-Software/ta-p/56183 since you posted in the WSA-ISP section your keycode should be good for 3PC's or Mac's? http://www.webroot.com/us/en/home/products/compare

 

Standard Download Link PC:

http://anywhere.webrootcloudav.com/zerol/wsainstall.exe

 

Daniel 😉
Can't get webroot secure anywhere downloaded on 2d comp.  keeps telling me it has expired

 
Hello and Welcome to the Webroot Community!

 

Can you Please Submit a Support Ticket and they can help you!

 

Thanks,

 

Daniel 😉
If I may step in here, I do think that a Trouble Ticket is required.  I believe that the key code type has changed, so your old Spy Sweeper key code, even if days remain on it, is not valid for the current product line.  Support can hook you up with the replacement products 🙂

Reply


Terms & Conditions