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i have a virus

  • December 9, 2014
  • 1 reply
  • 21 views
K
New Member
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i use webroot but have a virus. what do i do?

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • December 9, 2014
    @ wrote:
    i use webroot but have a virus. what do i do?
    Hello KSADolphin,
     
    Welcome to the Community!
     
    Did Webroot catch this threat?
     
    Did Webroot Quarantine this threat? http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C5_Quarantine/CH5a_ManagingQuarantine.htm
     
    http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C2_Scanning/CH2b_Managing.htm
     
    Please issue a Support Ticket if you are having problems with this threat. This is free of charge!
     
    Can you let us know how things are so that we can help others and to know if you are satisfied with my reply!
     
    Thanks!
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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