I have an alert that won't go away on one device, an ASUS laptop running Windows 10, but on my Surface 3 with the same Webroot keycode & serial # there is no alert and it shows my subscription as Active. I don't see an expiration date. The alert on the laptop reads "Your security subscription expires in 3 days" "Renew your subscription to Webroot SecureAnywhere now to continue to protect your PC." with a blinking red X. I have closed, cleared all, restarted, and the alert remains near the lower right corner of the screen in front of all other windows. The original subscription was from GeekSquad/Best Buy and if I click the alert a browser window opens appearing to be GeekSquad wanting a credit card. I am concerned that this is a scam, as surely a legitimate company would not appear as ransom-ware with an alert that can't be closed, and also any other device with the same subscription should have the same renewal info. Please advise!