Answer
I have had www.trkssrv.com pop up on my laptop, when I research it comes back as a malware.
When I run the Webroot scan, it does not seem to find it. Why not?
Best answer by Petrovic
Hello and Welcome to the Webroot Community Forums!
It's a PUA have a look at this KB Article:
How to Remove Potentially Unwanted Applications
https://community.webroot.com/t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/4074...
The best thing to do is to Open a Support Ticket, and ask Webroot Support to take a look and remove this for you. There is no charge for this if you are a WSA license holder, with a current subscription.
+
Virus Removal Options
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Virus-Removal-Options/ta-p/54074
It's a PUA have a look at this KB Article:
How to Remove Potentially Unwanted Applications
https://community.webroot.com/t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/4074...
The best thing to do is to Open a Support Ticket, and ask Webroot Support to take a look and remove this for you. There is no charge for this if you are a WSA license holder, with a current subscription.
+
Virus Removal Options
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Virus-Removal-Options/ta-p/54074
+52Hello and Welcome to the Webroot Community Forums!
It's a PUA have a look at this KB Article:
How to Remove Potentially Unwanted Applications
https://community.webroot.com/t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/4074...
The best thing to do is to Open a Support Ticket, and ask Webroot Support to take a look and remove this for you. There is no charge for this if you are a WSA license holder, with a current subscription.
+
Virus Removal Options
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Virus-Removal-Options/ta-p/54074
It's a PUA have a look at this KB Article:
How to Remove Potentially Unwanted Applications
https://community.webroot.com/t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/4074...
The best thing to do is to Open a Support Ticket, and ask Webroot Support to take a look and remove this for you. There is no charge for this if you are a WSA license holder, with a current subscription.
+
Virus Removal Options
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Virus-Removal-Options/ta-p/54074
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