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We have just put together a guide collecting and answering the most commonly asked questions for Universal Reporter 1.3: Webroot™ Universal Reporter Troubleshooting FAQs Help Categories:Setup & Installation Issues Report Templates & Scheduling When Reports Do Not Run File Location Information Outputs 1.Setup & Installation Issues Q. When I download the installation MSI package from the Webroot website and run it, it says that the same version is already installed and offers to uninstall or repair the installation. How do I get the latest version of the product?A. Browsers often cache downloaded files and images. This prevents getting the latest package.To ensure the latest package is used, it is recommended to clear the browser cache prior to downloading the latest version. This can be done by visiting the browser settings. Q. Is there important information I need to know regarding the installation of the product?A. The product is
This post is to remind customers that Webroot will end of life Webroot Business Mobile Protection on April 15, 2020. This change will not impact any consumer products, endpoint protection, or the BrightCloud® Mobile Security SDK used by Webroot technology partners. Only business mobile protection products will be affected. How will this impact you? The end of life notice for Webroot Business Mobile Protection has the following implications: Notification: As a follow up to the End of Life notification sent April 15, 2019, this email communication serves as a final notification of the end of life for the Webroot Business Mobile Protection product. End of Life: On April 15, 2020, the Webroot Business Mobile Protection product will be discontinued, and no further support will be provided. Additional Details: As a reminder, you are not able to renew your contract at this time and should take measures to deploy an alternative mobile protection product or service. You w
Android™ operating system version 6 to 11 ONLY - New customers that intend to install our VPN on a recent Andoird phone will NOT be able to find and install the app. Webroot WiFi Security is our virtual private network (VPN) app for home users. It maintains the online safety of your whole family at home and on public internet connections without slowing you or your devices down. Getting started How to create your Webroot WiFi Security accountSubscription FAQ for Webroot WiFi SecurityDownload Locations for Webroot WiFi SecurityCancelling the Webroot WiFi Security subscription or trialPurchasing WiFi SecuritySharing Webroot WiFi Security with friends and familyDownloading and Installing Webroot WiFi SecurityCreating your Webroot WiFi Security AccountList of iOS stores by country where Webroot WiFi Security is available Understanding features Using the Kill Switch feature in Webroot WiFi SecurityOperating Systems supported by Webroot WiFi SecurityThe Webroot SecureAnywhere console accoun
Use this space to talk about all things WiFi Security. Like our other Product Discussion areas, this forum has been created especially for our WiFi Security customers. Consider this the best spot online to learn from others, keep in contact with the Webroot team, and to receive updates re: WiFi Security. WiFi Security KB The Webroot Community and Support teams will be keeping this KB up to date with the latest support articles. It might be helpful to add the WiFi Security KB to your bookmarks for quick and easy access. This post is in read-only, but please feel free to start a topic!
Anyone else see this issue and hopefully have a work around:When I mount a DMG disk image, or plug in a USB drive to my MacBookPro, I cannot eject it because I am told one or more programs may be using it. This even happens if NO programs are shown as running. I have noted that if I quit WSA (shut it down) I can then eject these drives But WSA scanning the drives it seems leaves some process open that still has an active pin to the drives. I do not want to force eject an HD, or even a DMG as it can damage the image or drive. Suggestions anyone? (FYI: Webroot Customer Service suggested I shut down WSA, eject the drive, and then turn it back on. WORST SOLUTION EVER.)
So I always remembered Secure Anywhere being fast. I haven’t payed attention to it in a long time as far as scanning time goes. I just renewed my subscription and went through the settings again. I was noticing over the past few days that there was no last scan info. Then I see the program isn’t finishing a scan even after 9 hours. From what I can see it is slowing down in the user/library/CloudStorage folder. I have put the folder in the “Ignore” but it still seems to scan it. I tried to save and look at a log file but when I look at the timestamp it’s not listing the CloudStorage folder. I know its scanning the Dropbox folder as I can see the files while it’s scanning and they are only located there. Another odd thing is 95% of my dropbox is offline. Any thoughts appreciated…Mac OSX Sequoia 15.2Webroot Version 9.6.4.85: 1729
Trying to delete devices from my account. Instructions state to click the “Commands” tab, but there isn’t one on any of the devices in my account. The only tabs that appear are “About” and “Scan Information”
Sorry I have been missing for a while, but I have not been in a very good mood about both Webroot or Carbonite lately. Carbonite has been telling me that my account has been disabled every single day. I have followed all the instructions from the documentation on how to work around this issue, which is basically turning off the No IP tracking feature on EVERY WiFi connection I use and on Ethernet connections as well, and then reinstalling Carbonite each time the disabled message appears. After having done that more than 2 dozen times over many weeks, and it still will not finish a backup, I finally got a customer service call and chatted with the technical team to be told “They are working on the problem.” But I’m still getting emails telling me my backup is out of date. No, really? Sigh!. As for Webroot WSA, every time I reboot I get multiple warnings about potential security issues on system files, mostly .plist files. EVERY TIME! The number changes, but I have received as many a
I get an error message when trying to log into one of my machines. It says to check my internet connection which works fine. Other machines of mine don’t have any issues.
I'm attempting to update my subscription and found a 50% off at Webroot main page is this offer for the 2025 version of the program
BonjourJe viens d’acheter Wondershare Uniconverter 16.Il est possible d’améliorer les vidéos avec l’intelligence artificielle.Je découvre que le traitement des vidéos s’effectue à distance sur leurs serveurs. De grandes quantités de données leur sont donc transférées. Cela me rend méfiant, car je pensais que le logiciel traitait mes données sur le PC et non ailleurs, en Chine en l’occurrence.Il semble que certaines IP soient demandées en même temps :3.222.32.673.223.153.2253.165.136.1063.165.136.1243.165.136.115Les adresses IP 3.222.32.67 et 3.223.153.225 semblent rejoindre le domaine www.proxysite.comIl semble que si ces IP ne sont pas autorisées, le traitement de l’IA ne fonctionne pas, bien que le fichier vidéo ait déjà été transmis.Question 1 : Y a-t-il quelque chose à craindre qu’un proxy soit contacté, surtout en sachant qu’il est déclaré malveillant ou suspect par quatre sociétés de sécurité ?Question 2 : Comment puis-je savoir si Wondershare ne transmet que des fichiers vidéo à
