I read "122 days" in subscrition and I just installed the product: what's wrong?

  • 12 February 2015
  • 3 replies

I just installed the product but I read in subscription "122 days". What's wrong?

3 replies

Userlevel 7
Badge +62
Hello Victoria,
Welcome to the Community Forum,
May I ask if this is a from Webroot or Best Buy? And that this is the first time you have installed Webroot?
I would like to ping @ and see if he can look into this for you. How about it Nic?;)
Kind Regards,
Userlevel 7
Badge +56
It looks like it was the 6 month subscription you get with a new device at Best Buy, so the numbers look correct.  It was activated on 12/15/14, which is when I'm assuming you bought your computer?
Userlevel 7
Badge +62
Thanks Nic! Appreciate the call back! 😃