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I read "122 days" in subscrition and I just installed the product: what's wrong?

  • February 12, 2015
  • 3 replies
  • 29 views

I just installed the product but I read in subscription "122 days". What's wrong?

3 replies

Ssherjj
Moderator
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  • Moderator
  • February 12, 2015
Hello Victoria,
 
Welcome to the Community Forum,
 
May I ask if this is a from Webroot or Best Buy? And that this is the first time you have installed Webroot?
 
I would like to ping @ and see if he can look into this for you. How about it Nic?;)
 
 
 
Kind Regards,

nic
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  • Retired Webrooter
  • February 12, 2015
It looks like it was the 6 month subscription you get with a new device at Best Buy, so the numbers look correct.  It was activated on 12/15/14, which is when I'm assuming you bought your computer?

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • February 12, 2015
Thanks Nic! Appreciate the call back! 😃