Best answer by ProTruckDriver
View originalI run on Windows 10 and I bought a Webroot CD for a new one year subs. It wont accept prod code?
Why won't the CD for Webroot accept the product code? And what do I do to fix this so I can do the work I need to do?
Userlevel 7
Hello philmolina, Welcome to the Webroot Community Forum. :D
Please follow the steps below closely in terms of installing WSA on the target system/machine!
Dave.;)
Please follow the steps below closely in terms of installing WSA on the target system/machine!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online during the install to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE). Let us know if it is the Mac version you need.
- Install with the new installer, entering your Keycode when prompted to do so in the install process
- Let it finish it's install scan
- Reboot
Dave.;)
Userlevel 7
To activate a new keycode:
1. Open the Webroot program and click the gear icon next to "My Account."
2. Enter your keycode in the field provided under "Activate a new keycode” and click "Activate."
3. If a scan starts automatically, allow the scan to complete.
Cheers!
1. Open the Webroot program and click the gear icon next to "My Account."
2. Enter your keycode in the field provided under "Activate a new keycode” and click "Activate."
3. If a scan starts automatically, allow the scan to complete.
Cheers!
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