I used to see a countdown timer but do no with my renewal software. Should that be?

  • 20 April 2015
  • 1 reply

I no longer see a countdown timer wth my recent renewal package.  How do I know Webroot is working properly?
Thank you.

1 reply

Userlevel 7
Badge +3
Hello jeandellamarggio, and Welcome to the Webroot Community.
In reply to your question " How do I know Webroot is working properly?", please have a read of this KB Article: How do I know that Webroot is working? - Webroot Community   
Also, just to clarify about the renewal...did you renew, for example here?  Webroot Renewals and Upgrades  
or did you purchase a new keycode?  
Please let us know of any questions, or further details. Thanks.