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Hello miriamdw1,
Welcome to the Webroot Community,
May I ask as to whether your renewal was a 'real' one; i.e., you added time to your current subscription and no new keycode was involved or if it was a 'pseudo' renewal, i.e., you purchased a new subcription, received and therefore entered a new keycode?
Welcome to the Webroot Community,
May I ask as to whether your renewal was a 'real' one; i.e., you added time to your current subscription and no new keycode was involved or if it was a 'pseudo' renewal, i.e., you purchased a new subcription, received and therefore entered a new keycode?
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