web root wont detect the scam or virus and i cant get the browser to to do anything
Page 1 / 1
Hello deerefarmer1! Welcome to our Community :)
There are a couple ways we might be able to deal with this, but let's start with what should be the easiest. With some luck, this will fix it.
Make sure you backup your bookmarks/favorites please, just in case.
Go into your browser settings, and reset the browser to all defaults.
Close the browser, reboot the computer and open the browser again. Lets see if this works to unlbock the browser. If so, re-import your bookmarks and we are done.
If this does NOT fix the problem, please let us know and we will go from there.
There are a couple ways we might be able to deal with this, but let's start with what should be the easiest. With some luck, this will fix it.
Make sure you backup your bookmarks/favorites please, just in case.
Go into your browser settings, and reset the browser to all defaults.
Close the browser, reboot the computer and open the browser again. Lets see if this works to unlbock the browser. If so, re-import your bookmarks and we are done.
If this does NOT fix the problem, please let us know and we will go from there.
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.