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Hi,

I ask this question because over the recent years I've got rid of a couple of laptops and I don't currently use

a desk pc that I have but I need to add another laptop that my daughter has just bought.  Not sure whether I'm at my

5 pc limit.   How do I check and how do you delete old or defunct pc/laptops? 

 

Tha nks.
Hello

 

Please have a look here at this PC User Guide articles that can help you

 

Viewing PC status

http://live.webrootanywhere.com/content/669/Viewing-PC-status

Managing users

http://live.webrootanywhere.com/content/666/Managing-users

Deactivating Computers

http://live.webrootanywhere.com/content/675/Deactivating-a-PC

 

and other articles in SecureAnywhere Management Website User Guide Overview
Thanks for the links etc.  Unfortunately I haven't got an account although I apparently registered

the licence.  I've been trying to get the account going but when asking for 'forgot password' reset,

I don't receive the e-mail they say they have sent.  Am I in the right place I think I have Secure Anywhare Complete.

Thanks for your help.
@ wrote:

 

I don't receive the e-mail they say they have sent. 

Try to check the SPAM folder in email

You can also contact Support by submitting a Trouble Ticket. Webroot Support is free to all licensed WSA users and Support will help you resolve the issues you are having.

 
Ok, I'll do that.  As it happens my daughter managed to install it ok with the info I had from a previous e-mail

when I purchased a while ago, so it's not desperate as obviously that wouldn't have been possible if I was

up to my limit.   So that part is ok and I'll get on to Support to get my Account sorted.

 

Thanks for your help

 

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