Hello mackopoli,

 

Welcome to the Community!

 

May I ask why your son saids you have a virus? Are you showing any signs of a virus? If not and you did a scan then you should be good to go.

 

If your computer  running very slowly? A common symptom of a virus is much slower than normal computer performance. However, there can be other reasons for slow performance, including a hard disk that needs defragmenting, a computer that needs more memory (RAM), or the existence of spyware or adware.

 

Are you getting unexpected messages, or are programs starting automatically? Some viruses can cause damage to Windows or some of your programs. The results of this damage might include messages appearing unexpectedly, programs starting or closing automatically, or Windows shutting down suddenly.

 

Is your modem or hard disk working overtime? An e?mail virus works by sending many copies of itself by e?mail. One indicator of this is that the activity light on your broadband or external modem is constantly lit; another is the sound of your computer's hard disk continually working. These are not always symptoms of a computer virus, but when combined with other problems, can indicate a virus infection.

 

 

Please let us know if you are having any of these issues and we can direct to Support which is free of charge!

 

Best Regards.,

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