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1) Every so often I get a message in red which says "An error occurred while attempting to contact the       server.  Please check your Internet connection.  error=10  reason=xmlhtperror"

It doesn't affect anything, and I just close the message by clicking on the X.

2)  Also, I have Windows 8 with Internet Explorer.  When using the Desktop to surf the net (IE9), Webroot Password Manager works fine; but when using IE10 from the new Start page, the Password Manager doesn't even show up.  Is there a way to get it to work?
Sorry to hear you are having trouble with the password manager. I can confirm it works fine for IE10, though.

 

Run the Toolbar Fix Tool and see if this takes care of the issue.
The toolbar fix might help with issue 1. Issue 2 is by design on Microsoft's part. You can't have add-ons in the Start version of IE.
Thanks for the suggestion.  I downloaded it, and will see if that fixes the problem.
So I guess the only way the Password Manager will work for Windows 8 is by using the Desktop to access Internet Explorer.  That's aggravating that Microsoft would set it up so you can't choose if you want to use an add-on for IE10.  Thks for the info.
@ wrote:

So I guess the only way the Password Manager will work for Windows 8 is by using the Desktop to access Internet Explorer.  That's aggravating that Microsoft would set it up so you can't choose if you want to use an add-on for IE10.  Thks for the info.

That is correct. I forgot all about the metro mode of IE10 - I never use that mode due to the issues you encountered. The desktop mode still is my favorite.
Can I open a ticket?  I'm having the same problem after reinstalling the toolbar. 

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