Password manager is not accepting my login credentials for my online account.

  • 4 October 2014
  • 1 reply
  • 270 views

I have an online account but when I go to login it tells me it doesn't recognize the email.  I don't know why and I can log in fine when I'm at webroot.

1 reply

Userlevel 7
Hi seal66
 
Welcome to the Community Forums.
 
One needs to have have the Permissions to Allow set on the Password Manager section on the Web Console.  So please see  or Open a Support Ticket and get the Support Team to check and make sure all the Permissions are set to Allow.
 
Hope that helps.
 
Regards, Baldrick

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