password manager won't recognize my email address
Just installed ISP Webroot SecureAnywhere and am trying to use Password Manager. I got the little icon in the upper right but when I try to log in it does not recognize my email address. I reset the password as stated in the help section, to no avail. Any help?
+62Hello Snarky,@ wrote:
Just installed ISP Webroot SecureAnywhere and am trying to use Password Manager. I got the little icon in the upper right but when I try to log in it does not recognize my email address. I reset the password as stated in the help section, to no avail. Any help?
Welcome to the Community Forums,
Can you go online to Access Web Console?
EDIT: One needs to have have the Permissions to Allow set on the Password Manager section on the Web Console.
If it's not taking your email address is that the problem?
Also have you tried HERE? And Here
You can Open a Support Ticket and get the Support Team to check this out.
Hope that helps.
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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