Skip to main content
To Customer Support To Customer Support
Just installed ISP Webroot SecureAnywhere and am trying to use Password Manager. I got the little icon in the upper right but when I try to log in it does not recognize my email address. I reset the password as stated in the help section, to no avail. Any help?
@ wrote:

Just installed ISP Webroot SecureAnywhere and am trying to use Password Manager. I got the little icon in the upper right but when I try to log in it does not recognize my email address. I reset the password as stated in the help section, to no avail. Any help?

Hello Snarky,

 

Welcome to the Community Forums,

 

Can you go online to Access  Web Console?



EDIT: One needs to have have the Permissions to Allow set on the Password Manager section on the Web Console. 

 

If it's not taking your email address is that the problem?

 

Also have you tried HERE?   And Here

 

 

 

You can  Open a Support Ticket and get the Support Team to check this out.

 

 

 

Hope that helps.

 

Reply


Terms & Conditions