password mgr inactive after renewal
I renewed several weeks before expiriation. The password manager worked fine until today. When I logged in I recd message that account was inactivated. I have tried numerous times to activate in the webroot module. I tried uninstalling the password manager. Nothing has worked.
+62Hello sirieener,
Welcome to the Community Forum,
You have to Contact Support so that they can transfer your Passwords to the new account. This happens when you renew with a new keycode. So submit that ticket ASAP if this is the case.
Please let us know if this gets resolved or not.
Kind Regards,
Welcome to the Community Forum,
You have to Contact Support so that they can transfer your Passwords to the new account. This happens when you renew with a new keycode. So submit that ticket ASAP if this is the case.
Please let us know if this gets resolved or not.
Kind Regards,
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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