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I have had to change my password several times because when I try to log in I get a msg telling me my password is not valid? Can someone please help! This is very frustrating!!!!
Which password are you referring to:

 


  • The Password for the Console, which also is for Backup&Sync and Password Manager
  • The Password within your software for Access Control (Required to bypass protection or to change WSA settings)
  • The Password for the Community?
I'm sorrr. I  was refering to tthe webroot toolbar icon.
No worries, it gets confusing at times with different passwords.  :) 

 

If you can log into the Console, but not the Password toolbar, please submit a Trouble Ticket.  There has been an occasional issue with that, and Support is needed to fix it.

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