redirected to a different site when using a search

  • 5 January 2017
  • 1 reply

why do I get redirected to some other site when I use a search engine from say a car part web site or any other web site  that i'm using this only happens sometimes? I've had my computer checked at best Buy and they installed Webroot and told me everything was ok with no other problems

1 reply

Userlevel 7
Hello @ and welcome to the Community!

Your browser can be redirected because of extensions that have been installed, or from other third-party PUA's (Potentially Unwanted Applications).

I'd suggest submitting a support ticket or giving us a call. Our Team will be able to ensure that any files causing redirects are completely removed :)

Support Number: 1-866-612-4227 M-F 7am?6pm MT
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