Restoring Passwords

  • 3 October 2018
  • 2 replies

*Please excues the long backstory
Normally, I renew WebRoot by going to BestBuy and physically buying a copy.  But this time I renewed on-line.  I hit a snag where my new code wasn't updating proper, and read that un-istalling & re-installing WebRoot will fix the problem, which it did.  But, my passwords for the PasswordManager are all gone.  Also, the console lists no previous saved passwords.  My question - Is there anyway to resore the disappering passwords?  

Best answer by ProTruckDriver 3 October 2018, 03:00

View original

2 replies

Userlevel 7
Hello Hunter98, Welcome to the Webroot Community Forum.
Webroot is having trouble with Password Manager:
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

I cat not remember my password