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When I go to view active connections and put my cursor on processes some will highlight in yellow and some dont.  Anything that highlighted in yellow I blocked.  I dont understand this.  I was hacked a month or so ago and totally reset this laptop back to factory settings.  Not sure what these are.

Hello @rascalsfan 

 

I personally don’t see that issue and if you been hacked you should contact Webroot Support and ask for a free security check. Also you have to watch what you block as those might need access to the internet for the PC to work correctly.

 

Webroot Support:

Submit a ticket 24/7/365 it’s the best way!

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

 

Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

 

 


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