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surfkeepit adds

  • February 4, 2015
  • 3 replies
  • 27 views
J
Fresh Face
I just purchased and ran the software. It found multiple threats but I am still being bombarded with surfkeepit adds. What can I do?

    3 replies

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • February 4, 2015
    Hello and Welcome to the Community Forum,
     
    SurfKeepIt is an adware program, that displays pop-up ads and advertisements on web pages that you visit. These advertisements will be shown as boxes containing various coupons that are available, as underlined keywords, pop-up ads or advertising banners.
     
    Please check here about PUAs, https://community.webroot.com/t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/40744
     
    If you cannot fix this yourself then please issue a Support Ticket free of charge with an active subscription.
     
     
    Hope this helps,
     
    Kind Regards,
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    RetiredTripleHelix
    Baldrick
    J
    Fresh Face
    • J_Bar
    • Author
    • Fresh Face
    • February 5, 2015
    I had already tried all of the things listed in the link. Now I am getting the "call this number to fix the virus" messages. Are these not somrthing that Webroot should be able to locate?
    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • February 5, 2015
    Hello J_Bar,
     
    Well again this number is a SCAM and you need to please issue a Support Ticket ASAP!
     
     
     
    Regards,
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    D_J
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