transfer key from destroyed system to a new system from my assisting account

  • 23 March 2016
  • 1 reply
  • 33 views

old system was destroyed webroot couldn't be removed before it crashed and then destroyed, how do I transfer my key to a replacement system?

1 reply

Userlevel 7
Badge +62
Hello callclarisse
 
Welcome to the Webroot Community,
 
{Please follow this KB Article here
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Deactivate-a-PC/ta-p/31240
 
Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online forthe install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot
Please let us know if that resolves your issue?
 
Thanks,

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