UAC Prompt

  • 25 January 2018
  • 3 replies

Userlevel 6
Badge +21
I am using Webroot Internet security plus  V9.0.19.43 on a Windows Home Premium desktop PC. Since V9.0.19.36 & now V9.0.19.43 I am getting the UAC prompt  each time I start my windows 7 pcs I have 2. Before these versions all was fine. The UAC settings are set at default on both pcs please advise.

3 replies

Userlevel 6
Badge +21
Ive uninstalled optional windows update KB4057400 which was released on 19/01/2018 and now all seems to be working ok. Can anyone advise on this optional updat as it is causing the issues.
Userlevel 7
@, I've opened a support ticket on your behalf. It's not acceptable to have to remove your security and this needs to be addressed ASAP. For immediate help, please call them by phone:
Support Number: 1-866-612-4227 M-F 7am?6pm MT
Userlevel 6
Badge +21
Thankyou for opening the support ticket. There response has solved the problem.
Many thanks