Got me a usb 2.0 sharing swith for my 2 laptops to be able to print.Have trouble to get my canon wi fi to be recognized by the pcs so this works also exept when i put in the mini disc to download software,webroot shoes message w32.trojan.bumat.
what bto do now.Eddy Van Brabandt at ~snip Removed Email Address for Security Reasons snip~
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Hi edwardo
Welcome to the Community Forums.
Can you explain what the 'mini disc' is? Is it a mini CD that you received with the hardware that you are trying to use? If that hardware is from a reputable source tthen one would expect the mini CD to be to and therefore WSA is possibly objecting to some additional software bundled on the CD or it is a false positive.
Either way, without more more detail as to the provenence of the software I would Open a Support Ticketand get the Support Team to check this out for you. By opening the ticket they will get a copy of the scan logs and can determine from that if the fiel that WSA is objecting to is genuine malware or if it is a false positive.
Hope that helps?
Regards, Baldrick
Welcome to the Community Forums.
Can you explain what the 'mini disc' is? Is it a mini CD that you received with the hardware that you are trying to use? If that hardware is from a reputable source tthen one would expect the mini CD to be to and therefore WSA is possibly objecting to some additional software bundled on the CD or it is a false positive.
Either way, without more more detail as to the provenence of the software I would Open a Support Ticketand get the Support Team to check this out for you. By opening the ticket they will get a copy of the scan logs and can determine from that if the fiel that WSA is objecting to is genuine malware or if it is a false positive.
Hope that helps?
Regards, Baldrick
Quote:Got me a usb 2.0 sharing with for my 2 laptops to be able to print.Quote:
I believe the mini disc referred may be a USB stick ie: SanDisc, etc....................if so it can be scanned by webroot and the infection cleaned!
I believe the mini disc referred may be a USB stick ie: SanDisc, etc....................if so it can be scanned by webroot and the infection cleaned!
It could be one of those smaller sized CDs - I've had software installs for drivers come on those. I'm assuming because it is cheaper than the full size.
They arent popular as not all drives like them, they can get swallowed by drives 🙂
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