Hi NateG

 

Welcome to the Community Forums.

 

 

EDIT: Post removed due to being erroneous.

 

Regards, Baldrick

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Thank you for the quick reply!

 

I cannot run it becuase I have a Mac and am using Mac OS

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Hello NateG

 

Welcome to the Webroot Community,

 

IF I may intercede ? I recently contacted the Support Team concerning the same issue and they tried remotely to fix the Webfilter on my Mac with Chrome, FF and they were unsuccessful. They then reported back to me that they werew working on a solution and that this should be fixed in the next Mac release. But I would still suggest a Support Ticket to see if they can have a look.

 

EDITED:

 

From the Support Team:

 

Hello

 Thank you for bringing the issue you are experiencing to our attention. The Webroot Development team has been notified of this issue and is currently working on a resolution. We expect to address this issue in an upcoming software version release, which will be downloaded automatically to your computer and installed when it is available.



Once the newer version has been installed, check to see if the issue you reported is still occurring. If it is, let us know and we will check the status of the issue. You may contact us by phone by clicking here and choosing the sales number for the location that works best for you, or online at support.webroot.com.



Thank you,



The Webroot Support Team

 

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Thank you very much!

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We are happy to help. Do let us know how thinngs go if you get a chance.

 

You are welcome!:D

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