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Only on my IE I am continually getting an error message:



A WEBROOT CRITICAL ERROR OCCURED

Failed to find required file

C:\ProgramData\WRData\PKG\LPPlugin.dll



Any ideas on how to fix?
Hello @betmerick ,



Welcome to the Webroot Community,



I would recommend an uninstall/clean reinstall of Webroot to correct this problem.



Please follow the steps closely!




  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and DO NOT import any old settings as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again

Please let us know if that resolves your issue?

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