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Webroot Secure Anywhere stopping GTA 5 from running any solution to this ?

  • April 17, 2015
  • 3 replies
  • 96 views
C
Fresh Face
Hello, 
since yesterday both myself and wife (two seperate windows 7 machines) have been unable to run GTA 5 while Webroot is active.
 
It comes up with no warning or issue when you start the game it just never gets to the game, turn off webroot and  it runs fine.

    3 replies

    Petrovic
    Gold VIP
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    • Petrovic
    • Gold VIP
    • April 17, 2015
    Hello
     
    Please read this thread:
    https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/GTA-V-PC-Graphics-Performance-Review/m-p/197071#M1171
    Helpful Webroot Links: Download (PC) | Download (Best Buy Subscription) | Submit Support Ticket | Account Console | User_Guides | BrightCloud URL lookup
    Ssherjj
    C
    Fresh Face
    • calranthe
    • Author
    • Fresh Face
    • April 17, 2015
    Hello,
    I read those and checked the different sections, the GTA files do not seem to be blocked by any part I can see but still unless I turn off webroot GTA 5 will not load.
     
    I am probably missing something please let me know if so, willing to try anything.
     
    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • April 17, 2015
    Hello calranthe,
     
    Welcome to the Webroot Community Forum,
     
    Sorry you are having this problem so..
     
    Please submit a Support Ticket so that they can whitelist this for you. The Support team has had to do this for others who are having the same issues you are with GTA5.
     
     
    Hope this helps,
     
    Kind Regards,
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    Petrovic
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