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This has happened twice to me.  I'm using an Mac airbook.  The program also will not close so I can delete it and install other security software.  Help please.

 

BR,

R

 

 
Hello and Welcome to the Webroot Community!

 

I will ping a couple of our Mac experts so that they can help you! @ @ @ 

 

Thanks,

 

Daniel 😉
Hello beck,



Sorry to hear you are having these issues. I think an uninstall/clean install would help this. But since you are having difficulties in one of your other posts, I would issue that Support ticket as mentioned before. https://www.webrootanywhere.com/servicewelcome.asp



Again I hope this helps,



@ do you have any advice for beck?



Kind Regards,
Unfortunatly I cannot give out the uninstall terminal commands online as this would be a huge security issue.  However,  Please feel free to call us or setup a support ticket.

Thanks,

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