Hello ?,

 

Welcome to the Webroot Community,

 

Login online to your Webroot console. Click Backup & Sync, and see if your files/photos are in your PC Folder. If you do not see your folder, click Actions and click the View Recycle Bin and they all shoudl be in there, and from there you can move them or copy them. 

 

Here is the PC User Guide.

 

 

Hope this helps?

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